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Author Topic: An infinite reboot problem.  (Read 1943 times)

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norm

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An infinite reboot problem.
« on: July 28, 2014, 07:05:38 PM »

Hello all, after being away four days, when I've tried to start my machine (which has not been used by any family members while away) it has been entering an infinte reboot loop. It does not reach any loadup screens or give any signal to the monitor, as it cuts out before then. It will boot for two or three seconds, then cout out, sit two or three seconds, rinse repeat. We have tried to boot it from an OS disk, but no joy there. Any ideas? (the machine is running windows 7)
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norm

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Re: An infinite reboot problem.
« Reply #1 on: July 28, 2014, 07:24:06 PM »

Update: after unplugging things and then plugging them back in as they were, the machine has suddenly started normally (note with out a monitor connected, we will have to see if it is running normally) but we are none the wiser as to the underlying cause.

Update Update: took it off the kitchen table, put it back in it's normal place, plugged it back into all of the externals, and it is doing it again...
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SAS~Malone

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Re: An infinite reboot problem.
« Reply #2 on: July 28, 2014, 10:52:59 PM »

depending on how much you know about pc hardware, i'd recommend opening it up and re-seating what you can - RAM, any GPU, other cards, all cable and connectors, etc...
if that doesn't help, off to the pc shop.....
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DarkBlueBoy

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Re: An infinite reboot problem.
« Reply #3 on: July 29, 2014, 12:46:39 AM »

Hey norm,

So do you get to see the BIOS screen? Do you get to see anything at all (no signal to monitor), such as the "Starting Windows" logo? If not, how do you know it is behaving as you say? Sorry I am not being obtuse, just trying to better understand. Have you tried using a different monitor? What else do you have connected to your machine (printers, external HDD etc..)?

Like Malone says, reseating everything is agood start if you are confident to do that? Maybe some more info and we can be more help. :)
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Fly!

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Re: An infinite reboot problem.
« Reply #4 on: July 29, 2014, 09:15:31 AM »

Try this from goggle:

Booting Into the System Recovery Options Screen

First you will need to boot your computer into the System Recovery Options screen. This is usually done with the installation DVD, which should be inserted into the optical drive. When the computer boots, Press any key to boot from CD or DVD as requested, select your language preference and then click Repair your computer. A list of installed operating systems should be displayed – select Windows 7 and click Next.



The System Recovery Options screen will appear. Select the first option, Use recovery tools that can help fix problems with Windows, and then select Startup Repair.

(If your computer has a pre-installed recovery partition, the process is a little difference. In this case, boot to the Advanced Boot Options screen, select Repair your computer and tap Enter. Next, select the keyboard language type, then your username and password before selecting Startup Repair in the System Recovery Options screen.)

With Startup Repair selected, Windows will attempt to automate the repair; this might work – otherwise, further action will be required.
Preparing Windows 7 Recovery

If the Startup Repair option fails, you will receive a message reading Windows cannot repair this computer automatically. At the bottom of the message, click View advanced options for system recovery and support to return to System Recovery Options, and instead click Command Prompt.

The black command line interface will open with X:\ selected by default; this is the Windows internal RAM disk that is used by System Repair. You will need to navigate to your Windows system drive, which will by default be on the C: drive.

To open this, type C: and press Enter. Type DIR and press Enter to check that you are in the right drive – the contents listed should include the Program Files, Users and Windows folders.
You will then need to change directory. Enter CD \windows\system32\config and then DIR to check that the correct files and folders are listed:

    RegBack
    DEFAULT
    SAM
    SECURITY
    SOFTWARE
    SYSTEM

With access to the correct directory and the required folders present, enter MD mybackup to create a backup folder. Enter copy *.* mybackup to copy everything to this location, agreeing to the overwrite warnings when they appear.

The RegBack folder stores automatic Windows registry backups. To check if these can be used in restoring your system, enter CD RegBack and then DIR to view the contents. In the folder, you should have the following:

    DEFAULT, SAM and SECURITY files, each around 262,000 bytes
    SOFTWARE file, around 26,000,000 bytes
    SYSTEM file, around 9,900,000 bytes

Note that these figures are approximate, but recognise that if any of these files display a size of zero bytes then you will have to resort to another method of restoring Windows 7.
Running the Windows 7 Recovery

With your RegBack folder containing the data you need to restore Windows 7 and rescue it from the reboot loop, you will be able to copy the contents and use them to get the operating system back up and running again.

Begin by entering copy *.* .. – note the two trailing dots. These indicate that the contents should be pasted to the level above – the Config folder. Agree to all prompts concerning whether you want to overwrite files, and once the process has completed enter exit to close the command prompt.

On the System Recovery Options screen, click Restart to reboot your PC – if everything has gone as it should, Windows 7 should now start/
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tomoose

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Re: An infinite reboot problem.
« Reply #5 on: July 29, 2014, 12:39:43 PM »

I had a similar issue a long time ago and found one of my RAM sticks was not quite sitting correctly.
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norm

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Re: An infinite reboot problem.
« Reply #6 on: July 31, 2014, 04:11:23 PM »

Took it down to a PC shop today, where it started re started perfectly normaly several times. As soon as I get it home, however, and plug it back together, it is not starting again. Thanks for the suggestions Fly!, but the machine doesn't even make it to the point of giving any output or access to any screens before resetting. DarkBlueBoy, the machine would enter the same reboot cycle when plugged into a different wall circuit, and with nothing at all plugged into it. While we had it in the kitchen, Malone, we had it opened and fiddled with all the plugs. We intend to (this evening or tomorrow morning) open it back up and test all the power outputs from the powersupply with a volt meter, see if that has been cutting out or something...

[update] We've opened it back up, and wiggled some more things, and it is running properly now. Hopefully it will continue to, but I'm not quite ready to trust it yet...
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SAS~Tom2

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Re: An infinite reboot problem.
« Reply #7 on: August 01, 2014, 03:24:04 PM »

I had once asimilar issue after accidently deleting the GFX driver and stopped the loop with a re-install of Windows.  ??? :D :-\

What also can cause quite some issues is if the motherboard battery is weak, as one friend told me.

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bomberkiller

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Re: An infinite reboot problem.
« Reply #8 on: August 02, 2014, 06:55:10 PM »

Hi Norm,

Dedust your Power Supply.

I had the same probleme any weeks ago and for me dedusting does the trick.

Good luck,

Gerhard  :)
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bomberkiller

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Re: An infinite reboot problem.
« Reply #9 on: August 03, 2014, 07:15:32 AM »

...or try this:

If you has captured a worm and the PC boots up and down by the minute,
you open the "Run" console and type:

shutdown –a

(shutdown "space" -a)


Now click on "OK" and the tools and updates from the Internet
can be downloaded and installed.

(sorry, Google Translator  :()

wbr, Gerhard  :)

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norm

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Re: An infinite reboot problem.
« Reply #10 on: August 05, 2014, 08:47:53 PM »

It's been working fine since my last post. Seemingly plug-wiggling has fixed it.
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